Travis Mathew Lido 沙滩夹克 - 雨夹雪

We offer a Express Door-to-door shipping service to any location within Hong Kong. Upon completing an order an order confirmation email followed by a Shipping confirmation email will be sent to your registered email address.
The shipping confirmation email will contain your tracking information for ease of delivery update.
All orders are processed within 24 hours and shipped out of our warehouse on Mondays to Friday.
Shipping time is 3-5 days

Same Day Dispatch Before 3pm AEST

We have no questions asked returns, Don't like it in person send it back.
Within 30 days of receipt of your shipment
In original condition
Unwashed and Unworn
In the original packaging
Shipped in a separate satchel or box

What items are non-refundable?
Free gifts or promotional items

Are there any charges for return?
There are no charges for returns
Original shipping charges are non-refundable
You are responsible for return shipping charges.

How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.